Terms & Conditions

This Agreement was last modified on 18 April 2020

DELIVERY & ORDER INFORMATION
Delivery

COVID-19 UPDATE : Our online shop is open. We are still delivering so you can shop online.  As courier companies are currently experiencing huge demand for orders,  even if they are working very hard in these days, all the system is slowed down. Please about your patience.  Please allow up to 7 working days for delivery. If your order is delayed, we will contact you.

For Delivery of Car Entertainment Systems (Unbranded Car Radios, DVD) it could take 7 – 15 working days.

FREE DELIVERY on all orders to anywhere in Ireland & UK. For Delivery to Other EU Countries 19.99€.

Shipping to Other EU Countries 19.99€ / 7 – 15 working days.

The TAX is included in our prices. All of our orders are shipped with Couriers from our office based in Toomevara, Co.Tipperary, Ireland. When Orders are processed our customers typically receive their orders within 2 – 7 working days. PAYMENTS: You can use different types of credit and debit cards or you can use Paypal account or Direct bank transfer to account.

For Delivery of Car Entertainment Systems it could take 7 – 15 working days (it depends on the availability of product) but please allow up to 7 working days before contacting us. If there is ever any delay to your order, we will notify you immediately. All orders must be signed for, so please select a delivery address where someone will be available to accept and sign for the package. When your order is shipped, you will receive an email with all of the tracking information. Please allow up to 24 hours for tracking information to appear.

How to place your order?

Please select a product you would like to purchase, click on Add to Cart, you can continue your shopping or proceed to Checkout(shopping cart on top right corner). Please fill in your details then click on your preferred payment option. 

1. If you choose Pay Now with Credit /Debit Card or PayPal account. You will be redirected to the PayPal site. Then you can Choose a way to pay:

  • Option 1Pay with my PayPal account: Log in to yours account to complete the purchase.

  • Option 2– Pay with a Debit or Credit Card: You DO NOT have to have a PayPal account to pay with card. Enter details of your credit or debit card details to complete purchase.

You will receive a confirmation email about purchase completed. The payment methods are completely safe!

2. If you choose to pay by BACS Payment – Direct Bank transfer, then please click on Place order, you will be redirected to page Order Received with our Bank Details to make a payment for your order.

IMPORTANT NOTE for BACS Payment – Direct Bank Tranfer : Your order WILL NOT be processed until the funds have cleared in our account (2 – 4 working days). When we will received your payment, your order was processed you will received your invoice by email. Then you can expect your order to be delivered usually between 2 – 7 working days since you received your invoice.

Do I Need An Account To Place Order?

You don’t need to have an account to place an order. However, having an account can save you time during checkout as it securely saves your address and payment details for future purchases. It’s not mandatory though if you just want to place an order.

* Please check the contents of your package on arrival.

Please do not take parcel if the package has been opened or damaged, if there is visual damage of the parcel. Immediately contact the driver and we will contact our courier company about the damaged parcel. We strongly encourage you to contact the driver / us as soon as you become aware of any problems during delivery. Also, please keep all packaging materials from your order.

In the unlikely event that there is any problem with your order, we will notify you immediately.

Returns

Return policy: The law only entitles you to return an item if it is broken or not as described. You are not legally entitled to return something if you don’t like it. If the product is faulty, we can offer repair, replacement or full refund. Product has to be packed in original package, not used and not opened with original proof of receiving/order number.

You have 14 working days to return goods – unused, in original package with proof of purchase with all materials, manuals and accessories intact. All returns must be accompanied by a receipt/order number.

Returning an Unwanted Item – if you wish to return an unwanted item, you may do so, once you notify us within 14 days of receipt of the order by email or phone. The item must be unused, in its original condition and packaging with all materials, manuals and accessories intact. Please note that it is your responsibility to return this item in protective packaging and you are responsible for return postage costs. We reserve the right to refuse returns or to charge you for our reasonable cost if the product is received otherwise than in accordance with these requirements.

Cooling Off Period:

There is cooling off period of 14 days during which you have the right to cancel your order. You must provide notice of cancellation no later than 14 days after the receipt of goods through one of the following mediums: online contact form, by email, by a phone conversation.

We will refund the original purchase price if the goods are returned to us in their original condition. You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Returning Incorrect Items

Upon delivery, it is the customer’s responsibility to check the contents of their packages and inform us of any discrepancies at the earliest opportunity.

If you receive an item which differs in the description please ensure that you check inside the box to confirm that the correct items are not inside the box. When you have received the incorrect items, we will arrange collection of the incorrect items on a date suitable for you within 7 days.

Damaged in Transit

We strive to ensure all your purchases reach you in perfect condition. If you receive a delivery and the item is damaged please refuse the delivery and notify us within 24 hours. Where the damage is not noticeable until you open your parcel after you have signed for delivery or where the parcel is delivered by An Post which cannot be refused, then you must notify us within 24 hours and we will then advise on how best to proceed.

We are unable to accept a return of goods damaged in transit unless you notify us within 7 days of receipt of your order.

Faulty Item

In the unlikely event that you receive a faulty item, you may return this item to us in accordance with your statutory rights. This item will be inspected and if it is confirmed as faulty then we will issue a suitable form of redress (replacement/repair/ refund).

If an item is not deemed faulty following inspection, then we are unable to offer a replacement or refund. A reason will be given as to why the product is in dispute. In Dispute, items will be retained by us for 30 days from the date of notification to the customer.

We reserve the right to refuse returns or to charge you for our reasonable cost if the product is received otherwise than in accordance with these requirements. You are responsible to pay the cost of returning the goods and must ensure that it is returned in protective packaging.

If the fault presents if deemed to be a non-manufacturing fault (due to accidental damage or misuse) then we are unable to offer you with a replacement or a refund.

​Charges for returning goods:

  • a charge/return postage is paid by the customer with original proof of purchase ( Ireland only) –please see more details in our shop.

 

TERMS & CONDITIONS

In General

www.carradio.ie owns and operate this Website. This document governs your relationship with www.carradio.ie (“Website”). Access to the use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”).

By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some or all parts of this Website.

Privacy Policy

By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

​Prohibitions

We will not be liable for any loss or damage caused by a distributed denial of service

attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it. Intellectual Property, Software and Content

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of www.carradio.ie or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by www.carradio.ie and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or any which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to contract with www.carradio.ie, you must be over 18 years of age and poses a valid credit or debit card issued by a bank acceptable to us.Carradio will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be www.carradio.ie or may in some case be a third party. Where a contract is made with a third party www.carradio.ie is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

a) Our Contract

When you place an order, you will receive an acknowledgement email to confirming receipt of your order; this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by email that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation email sent at the time of dispatch will be included in the contract formed.

b) Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

c) Payment

Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon autHorisation being received. The payment received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

You can use your credit or debit card, PayPal account or transfer to the bank account to process secure payment for purchasing products on our website www.carradio.ie. The Price includes value-added tax.

d) Delivery of products, damage during delivery, charges:

You agree that you are happy to purchase any product from our website www.carradio.ie and it can take up to max 30 working days for delivery (it depends on the availability of product). It could take normally 2 – 7 working days for delivery for small packages and could take 5 – 15 days for delivery of Car Entertainment Systems.

We always provide a tracking number, so you can easily track your parcel.

Damage parcel during delivery: Please do not take parcel if the package has been opened or damaged, there is visual damage of the parcel. Immediately contact the driver and we will contact our courier company about the damaged parcel. We strongly encourage you to contact the driver or us as soon as you become aware of any problems during delivery.

Return policy: The law only entitles you to return an item if it is broken or not as described. You are not legally entitled to return something if you don’t like it. If the product is faulty, we can offer repair, replacement or full refund. Product has to be packed in original package, not used and not opened with original proof of receiving.

You have 14 working days to return goods – unused, in original package with proof of purchase with all materials, manuals and accessories intact. All returns must be accompanied by a receipt.

Returning an Unwanted Item – if you wish to return an unwanted item, you may do so, once you notify us within 14 days of receipt of the order by email or phone. The item must be unused, in its original condition and packaging with all materials, manuals and accessories intact. Please note that it is your responsibility to return this item in protective packaging and you are responsible for return postage costs. We reserve the right to refuse returns or to charge you for our reasonable cost if the product is received otherwise than in accordance with these requirements.

Cooling Off Period:

There is cooling off period of 14 days during which you have the right to cancel your order. You must provide notice of cancellation no later than 14 days after the receipt of goods through one of the following mediums: online contact form, by email, by a phone conversation.

We will refund the original purchase price if the goods are returned to us in their original condition. You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Returning Incorrect Items

Upon delivery, it is the customer’s responsibility to check the contents of their packages and inform us of any discrepancies at the earliest opportunity.

If you receive an item which differs in the description please ensure that you check inside the box to confirm that the correct items are not inside the box. When you have received the incorrect items, we will arrange collection of the incorrect items on a date suitable for you within 7 days.

Damaged in Transit

We strive to ensure all your purchases reach you in perfect condition. If you receive a delivery and the item is damaged please refuse the delivery and notify us within 24 hours. Where the damage is not noticeable until you open your parcel after you have signed for delivery or where the parcel is delivered by An Post which cannot be refused, then you must notify us within 24 hours and we will then advise on how best to proceed.

We are unable to accept a return of goods damaged in transit unless you notify us within 7 days of receipt of your order.

Faulty Item

In the unlikely event that you receive a faulty item, you may return this item to us in accordance with your statutory rights. This item will be inspected and if it is confirmed as faulty then we will issue a suitable form of redress (replacement/repair/ refund).

If an item is not deemed faulty following inspection, then we are unable to offer a replacement or refund. A reason will be given as to why the product is in dispute. In Dispute, items will be retained by us for 30 days from the date of notification to the customer.

We reserve the right to refuse returns or to charge you for our reasonable cost if the product is received otherwise than in accordance with these requirements. You are responsible to pay the cost of returning the goods and must ensure that it is returned in protective packaging.

If the fault presents if deemed to be a non-manufacturing fault (due to accidental damage or misuse) then we are unable to offer you with a replacement or a refund.

​Charges for returning goods:

  • a charge is paid by the customer with original proof of purchase ( Ireland only) –please see more details in our shop.

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law www.carradio.ie and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive, or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites or any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect www.carradio.ie’s liability for death or personal injury arising from its negligence fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Variation

www.carradio.ie shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

​Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.

Carradio company will not be held responsible for any damage or injuries resulting from the misuse of our products We will not be held responsible for any damage caused by the products to anything else. It is your responsibility to make sure nothing is damaged. We can advise you of any possible problems that could arise. Please be sure to search for a specialist who installs our products professionally to avoid any possible damage to your vehicle, person or unit/product itself for which we will not be held any responsibility.

​Refund Policy

We are happy to exchange or refund any item in a fully resalable condition (not used, not open, fully packed) with proof of receipt returned to us within 14 days. This does not affect your

statutory rights are faulty or were goods do not match their description.

Terms & Conditions for www.carradio.ie.

Www.carradio.ie requires all to have read and understood the contents of this document before signing. If you do not understand the information contained within this document, and if you require further clarification on said points, please speak to contact us www.carradio.ie

​Installation

We do not provide installation of our products. The installation fee is out of our control, it must be paid by the buyer. The installation fee is not included in this transaction.

We do not provide installation of our product. Installation is on your responsibility. We suggest you find your local experienced installation technician. We won’t hold any responsibility for potential damage to a vehicle, person or unit itself. We won’t hold any responsibility caused by installation.

Definitions

“Company” is www.carradio.ie who have their registered address at Pallas, Toomevara, Nenagh, Co. Tipperary, Ireland.

“Client” means the person, firm, company or other organisation buying products

“Force Majeure” means any event outside a party’s reasonable control including but not limited to acts of God, war, flood, fire, labour disputes, strikes, subcontractors,

lockout, riots, civil commotion, malicious damage, explosion, terrorism, governmental actions and any other similar events

“Liability” means liability for any and all damages, claims, proceedings, actions, awards,

expenses, costs and any other losses and/or liabilities;

“Contract” means a contract which incorporates these conditions and made between the Client and the Company

​2.3 Nothing in this Contract shall exclude or limit any statutory rights of the Client which may not be excluded or limited due to the Client acting as a consumer. Where the Client is acting as a consumer any provision which is marked with an asterisk (*) may, subject to determination by the Courts or any applicable legislation, have no force or effect and if any provision is under the applicable law of the Contract unenforceable in whole or in part or shall have no force or effect the Contract shall be deemed not to include such provisions but this shall not affect the enforceability of the remainder of the Contract. For further information about your statutory rights contact your local office of the Director of Consumer Affairs or Citizens Information Centre.

​Website Terms and Conditions

​Please read carefully:

By accessing, browsing and/or using our website you agree to the following terms and you agree to use the site in accordance with all applicable laws. If you do not agree you must cease to use our website.

​Disclaimer.

The contents, products and services available on our website are provided on an “as is” basis. Carradio does not represent that the information contained in this website is accurate, comprehensive, verified, complete or error-free.

Carradio excludes all liability whether in contract or in tort (including negligence), to the maximum extent permitted by law, as to the compatibility, security, quality or fitness for purpose of any content or any goods or services available on this website.

Carradio will not be liable for any losses sustained and arising out of or in connection with use of this website including, without limitation, indirect or consequential losses, loss of profit, loss of goodwill, loss of data or special loss.

Carradio assumes no liability for the contents of any other website you may access from our website.

Jurisdiction and law.

Unless otherwise specified, the products and services described in this website are available only to residents of the Republic of Ireland and the information on this website is not directed at anyone else. These terms and conditions will be governed by and construed in accordance with the laws of Ireland.

Changes to terms and records of agreements.

We reserve the right to change these terms and conditions at any time by posting changes on the website. Your continued use of the website after any such change will be deemed acceptance of the changed terms and conditions.

Applications for products and services.

The details of products and services including the prices are subject to change without notice. The provision of details of products and services (if any) on this website is not, and should not be construed as, an offer to sell or buy such products or services by the relevant company nor any guarantee of availability.

Product terms and conditions.

If you apply for any product or service detailed on this website, your application will be subject to any terms and conditions relating to the offer.

Copyright

The copyright in the content contained in this website belongs Carradio or its licensed source.

The content on this website may not be used for commercial purposes. Carradio owns this property, including copyright, in all content of the www.carradio.ie website. We are happy for you to link to our website, however, it is your responsibility to maintain the currency of your links to our website. We reserve the right to deny any person permission to link to our website.

The content on this website is protected by copyright and may not be reproduced or appropriated in any manner without the written permission of its respective owner(s).

Trademarks

The images, logos and names on this website which identify Carradio are proprietary marks of Carradio . All rights are reserved.

/.

Investor Relations Disclaimer.

The information contained on this website does not constitute advice or an offer to sell or deal in any securities and must not be relied upon in connection with any investment decision.

Severability

If any part of these terms and conditions is found to be unenforceable it will not affect the enforceability of the remainder of the terms and conditions.

Other terms and conditions.

You are also subject to our Privacy Statement.

​Privacy Policy

This policy statement relates to our privacy practices in connection with this website and is intended to inform you about the kinds of information we may obtain about you as a visitor to our website, how we may use that information and whom we may share that information with. We are not responsible for the content or privacy practices of other websites.

Each time you access, browse and/or use our website you agree to the following terms. If you do not agree you must cease to use our website.

General Statement

Carradio respects your right to privacy and we are committed to complying with applicable data protection and privacy law. We will only collect personal information about you with your awareness and permission. Any personal information which you provide to us and/or which we obtain about you will be kept secure and confidential using appropriate technical measures and by ensuring staff are trained and aware of how to protect your data.

Collection and Use of Your Personal Information

You agree that any data you provide to us will be true, complete and accurate in all respects and you agree to notify us immediately of any changes to it. We will only collect personal information which is necessary to:

• process any applications for Carradio made by you;

• set-up and administer your account;

• provide customer services and respond to and resolve any enquiries or complaints;

• provide any products, services or information requested by you;

• conduct analysis for traffic and billing management, and to support product development;

• contact you for market research purposes;

• keep you up to date by post, telephone, email, and direct to your handset by text, picture, video and audio message with information About Carradio services, and offers and promotions subject to any marketing preferences indicated by you. It’s your choice and you’re in control – you can contact us at any time to update your preferences by sending an email to hello@carradio.ie or by writing to or calling customer services.

If you are aged 16 or under, you must get your parent or guardian’s consent to provide your personal information to Carradio website, otherwise, you are not allowed to provide any of your personal information to us.

Retention of data.

We will only keep your personal information for as long as necessary for the purposes for which it was collected and to provide you with services, to conduct our legitimate business interests or where otherwise required by law. If you use ‘Carradio Services’, we may hold your Communications Data for 12 months for legitimate business purposes (or longer in connection with any legal proceedings or disputes) and for 3 years to meet State requirements. See our Terms for Services for details of ‘communications data’.

Disclosure.

Your personal information may also be processed by other organisations on our behalf for the purpose of processing applications and providing information or services to you. The use of personal data for these purposes will remain under our control at all times.

We may disclose your information to other members of our group of companies, and to our or their partners, associates, agents or subcontractors and to possible successors to our business. Some of these parties may reside outside the European Economic Area (which currently comprises the Member states of the European Union plus Norway, Iceland and Liechtenstein). If we do this, your information is treated to the same standards adopted in Ireland.

We may also disclose your information for the prevention and detection of crime and to protect the interests of Carradio and other users or if required to do so by law.

Collection and use of technical information.

We use “session” cookies which enable a visitor’s web browser to ‘remember’ which pages on this website have already been visited. We may also map and analyse visitor usage patterns to help us develop the site and enhance a visitor’s experience.

Depending on the type of browser you are using, you may be able to configure your browser so that: (i) you are prompted to accept or reject cookies on an individual basis or (ii) to prevent your browser from accepting any cookies at all. You should refer to the supplier or manufacturer of the web browser for specific details about cookie security.

We may collect and store certain ‘technical information’ about your visit to this site, such as:

• the IP address from which you access this website;

• the type of browser and operating system used to visit this site;

• the date and time of your visit(s) to this site;

• clickstream data which reveals the activities of visitors around this website (for example the pages you access and products browsed) and;

• the website address of the website from which you accessed this site.

None of the technical information we collect could be used by us to identify visitors to this website. Such data are used only to analyse trends, administer and improve our website, track movement through our website and gather statistical information about visits to the website.

Notification of changes.

If we change this Privacy Policy we will post the amended Policy on our website so that you are always aware of how we collect, use and disclose your personal information.

Access to your personal information.

You have the right to request a copy of any personal information we hold about you and to have any inaccuracies corrected. We will charge an administrative fee of €6.35 to provide a copy of any data held. Please write by sending an email to us.

Monitoring of Your Communications.

We may monitor and/or record communications between you and Carradio for quality control and training purposes.

Other terms and conditions.

You should read this Policy in conjunction with our website terms and conditions (which apply to your use of this website), our Terms of Sale/Supply of Products (which apply to the purchase of products by you via this website).

Glossary of technical terms used.

web browser – The software you use to read web pages such as Microsoft Internet Explorer, Netscape Navigator and Opera.

IP address – The identifying details for your computer (or your internet company’s computer), expressed in “internet protocol” code (for example 192.168.72.34). Every computer connected to the web has a unique IP address (which may be permanent or change each time you access the internet)

cookies – Small pieces of information, stored in simple text files, placed on your computer by a web site. Cookies can be read by the web site on your subsequent visits. The information stored in a cookie may relate to your browsing habits on the web page, or a unique identification number so that the web site can “remember” you on your return visit. Generally speaking, cookies do not contain personal information from which you can be identified, unless you have furnished such information to the web site.

These Terms and conditions are owned by Carradio.

Our website www.carradio.ie

Contact: 089 4866537

All rights are reserved. © Copyright 2019 – Carradio

Website Terms and Condition

Please read carefully:

By accessing, browsing and/or using our website you agree to the following terms and you agree to use the site in accordance with all applicable laws. If you do not agree you must cease to use our website.

Disclaimer.

The contents, products and services available on our website are provided on an “as is” basis.Cardio does not represent that the information contained in this website is accurate, comprehensive, verified, complete or error-free.

Carradio excludes all liability whether in contract or in tort (including negligence), to the maximum extent permitted by law, as to the compatibility, security, quality or fitness for purpose of any content or any goods or services available on this website.

Carradio company will not be liable for any losses sustained and arising out of or in connection with use of this website including, without limitation, indirect or consequential losses, loss of profit, loss of goodwill, loss of data or special loss. Carradio assumes no liability for the contents of any other website you may access from our website.

Jurisdiction and law.

Unless otherwise specified, the products and services described in this website are available only to residents of the Republic of Ireland and the information on this website is not directed at anyone else. These terms and conditions will be governed by and construed in accordance with the laws of Ireland.

Changes to terms and records of agreements.

We reserve the right to change these terms and conditions at any time by posting changes on the website. Your continued use of the website after any such change will be deemed acceptance of the changed terms and conditions.

Applications for products and services.

The details of products and services including the prices are subject to change without notice. The provision of details of products and services (if any) on this website is not, and should not be construed as, an offer to sell or buy such products or services by the relevant company nor any guarantee of availability.

Product terms and conditions.

If you apply for any product or service detailed on this website, your application will be subject to any terms and conditions relating to the offer.

Copyright.

The copyright in the content contained in this website belongs to Carradio or its licensed source.

The content on this website may not be used for commercial purposes.

The content on this website is protected by copyright and may not be reproduced or appropriated in any manner without the written permission of its respective owner(s).

Trademarks.

The images, logos and names on this website which identify Carradio or any member. All rights are reserved.

Investor Relations Disclaimer.

The information contained on this website does not constitute advice or an offer to sell or deal in any securities and must not be relied upon in connection with any investment decision.

Severability.

If any part of these terms and conditions is found to be unenforceable it will not affect the enforceability of the remainder of the terms and conditions.

Other terms and conditions.

You are also subject to our Privacy Statement.

Privacy Policy.

This policy statement relates to our privacy practices in connection with this website and is intended to inform you about the kinds of information we may obtain about you as a visitor to our website, how we may use that information and whom we may share that information with. We are not responsible for the content or privacy practices of other websites.

Each time you access, browse and/or use our website you agree to the following terms. If you do not agree you must cease to use our website.

General Statement.

Carradio respects your right to privacy and we are committed to complying with applicable data protection and privacy law. We will only collect personal information about you with your awareness and permission. Any personal information which you provide to us and/or which we obtain about you will be kept secure and confidential using appropriate technical measures and by ensuring staff are trained and aware of how to protect your data.

Collection and Use of Your Personal Information.

You agree that any data you provide to us will be true, complete and accurate in all respects and you agree to notify us immediately of any changes to it. We will only collect personal information which is necessary to:

process any applications for Carradio Services made by you;

set-up and administer your account;

provide customer services and respond to and resolve any enquiries or complaints;

provide any products, services or information requested by you;

conduct analysis for traffic and billing management, and to support product development;

contact you for market research purposes;

keep you up to date by post, telephone, email, and direct to your handset by text, picture, video and audio message with information About Carradio services, and offers and promotions subject to any marketing preferences indicated by you. It’s your choice and you’re in control – you can contact us at any time to update your preferences by sending an email hello@carradio.ie or by writing to or calling customer services.

If you are aged 16 or under, you must get your parent or guardian’s consent to provide your personal information to Carradio website, otherwise you are not allowed to provide any of your personal information to us.

Retention of data.

We will only keep your personal information for as long as necessary for the purposes for which it was collected and to provide you with services, to conduct our legitimate business interests or where otherwise required by law. If you use Carradio Services’, we may hold your Communications Data for 12 months for legitimate business purposes (or longer in connection with any legal proceedings or disputes) and for 3 years to meet State requirements. See our Terms for Services for details of ‘communications data’.

Disclosure.

Your personal information may also be processed by other organisations on our behalf for the purpose of processing applications, and providing information or services to you. The use of personal data for these purposes will remain under our control at all times.

We may disclose your information to other members of our group of companies, and to our or their partners, associates, agents or subcontractors and to possible successors to our business. Some of these parties may reside outside the European Economic Area (which currently comprises the Member states of the European Union plus Norway, Iceland and Liechtenstein). If we do this, your information be treated to the same standards adopted in Ireland.

We may also disclose your information for the prevention and detection of crime and to protect the interests of Carradio and other users or if required to do so by law.

Collection and use of technical information.

We use “session” cookies which enable a visitor’s web browser to ‘remember’ which pages on this website have already been visited. We may also map and analyse visitor usage patterns to help us develop the site and enhance a visitor’s experience.

Depending on the type of browser you are using, you may be able to configure your browser so that: (i) you are prompted to accept or reject cookies on an individual basis or (ii) to prevent your browser from accepting any cookies at all. You should refer to the supplier or manufacturer of the web browser for specific details about cookie security.

We may collect and store certain ‘technical information’ about your visit to this site, such as:

the IP address from which you access this website;

the type of browser and operating system used to visit this site;

the date and time of your visit(s) to this site;

clickstream data which reveals the activities of visitors around this website (for example the pages you access and products browsed) and;

the website address of the website from which you accessed this site.

None of the technical information we collect could be used by us to identify visitors to this website. Such data are used only to analyse trends, administer and improve our website, track movement through our website and gather statistical information about visits to the website.

Notification of changes.

If we change this Privacy Policy we will post the amended Policy on our website so that you are always aware of how we collect, use and disclose your personal information.

Access to your personal information.

You have the right to request a copy of any personal information we hold about you and to have any inaccuracies corrected. We will charge an administrative fee of €6.35 to provide a copy of any data held. Please write by sending an email to us.

Monitoring of Your Communications.

We may monitor and/or record communications between you and Carradio for quality control and training purposes.

Other terms and conditions.

You should read this Policy in conjunction with our website terms and conditions (which apply to your use of this website), our Terms of Sale/Supply of Products (which apply to the purchase of products by you via this website).

Glossary of technical terms used.

web browser – The software you use to read web pages such as Microsoft Internet Explorer, Netscape Navigator and Opera.

IP address – The identifying details for your computer (or your internet company’s computer), expressed in “internet protocol” code (for example 192.168.72.34). Every computer connected to the web has a unique IP address (which may be permanent or change each time you access the internet)

cookies – Small pieces of information, stored in simple text files, placed on your computer by a web site. Cookies can be read by the web site on your subsequent visits. The information stored in a cookie may relate to your browsing habits on the web page, or a unique identification number so that the web site can “remember” you on your return visit. Generally speaking, cookies do not contain personal information from which you can be identified, unless you have furnished such information to the web site.

 

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